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PRIVACY POLICY

Draft

Draft. The owner has not published final wording yet (Admin > Policies). Do not rely on this page until then.

Who we are

PSCBUNDLE ("The Gaming Factory") sells PlayStation games, PlayStation Plus, gaming gift cards and accessories to customers in Pakistan and abroad. Contact us on WhatsApp at +92 316 2960537 or through the Reach out links in the page footer.

What we collect

  • Account: your name and email address, from Google sign-in or the email code you use.
  • Orders: the items you buy, amounts, coupon used, the WhatsApp number you give us, your city and delivery address for physical items, and your PUBG player ID for UC top-ups.
  • Payment evidence: the screenshot you upload to show you have paid.
  • Requests: what you tell us in a Sale / Exchange or Request a game form, and any picture you attach.
  • Technical data: basic logs and cookies needed to keep you signed in and keep the site secure.

Why we use it

To process and deliver your orders, check your payment, contact you on WhatsApp about your order, send order emails, prevent fraud, keep records of sales, and answer your requests. We do not sell your information.

Payment screenshots

Payment screenshots are stored privately and shown only to our staff. They are deleted about 7 days after your order is completed or rejected. We keep a short fingerprint of the image, the amount and the payment method so we can detect a screenshot being reused. We do not collect card numbers on this website.

Gift-card and subscription codes

Codes are stored encrypted and are shown only to the account that bought them. We never send a code by email.

Who else handles your data

We use trusted services to run the store: Supabase (database, sign-in and file storage), Cloudflare or our web host (delivering the site), Brevo or another email provider (order emails), Google (sign-in, if you choose it), and YouTube (videos, loaded only when you press play). They process data for us under their own security commitments.

How long we keep it

Order and account records are kept as long as needed for support, warranty, accounting and legal requirements. You can ask us to correct or delete your account information; we may need to keep order records we are required to keep.

Your choices

Contact us to see, correct or delete your information, or to stop WhatsApp messages that are not about an active order.

Changes

If we change this policy we will update this page.